Privacy policy

 

Your Personal Data and How We Use It
We collect, use, and store your personal data to ensure we can provide you with various services and offer you a personalized experience both online and in our stores. This may occur on our site or through other means. We will always keep your personal data confidential and will only collect, use, and store it in accordance with this privacy policy.

Collection of Your Personal Data

We collect various levels of your personal data, both on our site and in our physical stores:

  • Browsing as a guest: If you are not a registered user, we will not collect or use your personal data. However, you may not be able to use all the services and features we offer to registered users.

  • Registering on our site: You will need to provide some personal data (such as your name and contact details) when registering on our site. This allows you to access various features and services we provide to registered users, such as email updates, responses to your inquiries, and priority access to our limited edition items.

  • Placing an order: You can only place an order with us as a registered user on our site. In either case, we will only collect the information necessary to fulfill the relevant order (such as your name, contact details, and payment/credit card information).

  • Updating your personal data: You may wish to verify or update the personal data we hold about you. You can do so by contacting our customer service team or updating your customer profile in your registered account.

Use of Your Personal Data

We use the personal data you provide for the following purposes:

  • To provide our services to you: This includes responding to your inquiries, providing you with product recommendations on our site, maintaining your shopping cart, processing your requests for our services, and fulfilling orders you place with us (including payment security checks and verification).

  • To provide marketing communications: From time to time, we may update you on our latest products and news via email, post, or phone.

Disclosure of Your Information

Your personal data is kept confidential with us, except for the following parties to whom we may disclose your personal data:

  • Financial institutions, credit card companies, or collection agencies as needed to process and support payments from you.

  • Any parties where such disclosure is imposed by legal or contractual obligations or required by law.

This privacy policy does not apply to websites maintained by third parties. Please review the privacy policies of such third parties before providing them with your personal data (whether through our site or otherwise). We are not responsible or liable for any use or breach of your personal data by such third parties.

SMS Privacy Policy

Effective Date: 01/01/2025
Last Updated: 07/28/2025

At GetLoomii, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt into our SMS (text message) marketing program.

1. SMS Program Overview

By subscribing to SMS updates from GetLoomii, you agree to receive recurring marketing and transactional text messages from us, including order updates, promotional offers, abandoned cart reminders, and other messages related to our products and services. Message frequency may vary.

2. Data We Collect

When you sign up for our SMS program, we may collect and store the following:

  • Your mobile phone number

  • The date, time, and method of opt-in

  • Interactions with our messages (such as delivery and response status)

  • Device and browser information, if collected at time of opt-in

  • Website behavior, including use of cookies or plugins to detect abandoned carts

3. How We Use Your Data

We use the collected data to:

  • Send you marketing and transactional SMS messages

  • Identify and message users who abandon carts

  • Improve our services and user experience

  • Comply with legal obligations and enforce our policies

4. Consent and Message Details

By entering your phone number and subscribing, you consent to receive SMS messages from GetLoomii at the number provided, including messages sent via automated technology. Consent is not a condition of purchase.
Message and data rates may apply. Message frequency varies.
You may unsubscribe at any time by replying STOP. Text HELP for help or contact us at [info@getloomii.com].

5. Third‑Party Sharing

We do not share, sell, rent, or disclose your SMS opt-in data or consent status to any third party for their marketing purposes. If we share personal information with service providers, it is solely to deliver SMS services on our behalf and in compliance with applicable regulations.

6. Abandoned Cart Notifications

If you begin a checkout process and leave your cart without completing the purchase, we may use cookies or similar technologies to identify this behavior and send you a one-time reminder message if you have opted into SMS notifications.

7. Location-Based Services

If you enable location services on your device and provide consent, we may collect and use your approximate geographic location to personalize SMS content. You can disable location sharing at any time through your device settings.

8. Retention and Security

Your SMS data is stored securely using industry-standard measures. We retain this data only for as long as necessary to provide SMS services or comply with legal obligations. You may request deletion of your data by contacting us at [info@getloomii.com].

9. Your Rights

You have the right to:

  • Opt out of SMS messages at any time

  • Request access to or correction of your personal information

  • Request deletion of your personal data
    To exercise your rights, contact us at [info@getloomii.com].

10. Accessibility and Contact

This SMS Privacy Policy is linked anywhere we collect SMS consent, including sign-up forms and checkout pages. For questions or concerns about your data or this policy, please contact us at:

Contacting Us

If you have any questions or feedback about our privacy policy, please do not hesitate to contact us at info@Getloomii.com